Our Vision For Touchpoint Resource

We have set out to create a leading business in what is a changing recruitment industry. We understand the need to add more value to the ‘standard’ services provided in recruitment. At Touchpoint, we are at the forefront of adopting and incorporating new methods in AI and Machine Learning to allow us to be more efficient, more knowledgable and better informed.

We provide a level of service that goes way beyond the ethos of Recruitment companies of old and aim to offer more to our clients than they expect. This ethos has seen us succeed in building strong partnerships with a range of leading businesses in our industry – Please see our testimonials for more information.

Our in-depth digital technology industry experience enables us to understand the companies and people within our market. We nurture long-term relationships with candidates to ensure that our talent pool contains relevant and elite individuals. Our goal is to recruit the very best talent to ensure the success of our clients’ businesses. We intend to create long-term client partnerships and go out of our way to really get to know your business. Our terms are flexible to suit your needs.

Select Companies We've Worked With

How can Touchpoint help build the best team for your Business?

Touchpoint Talent Sourcing Divisions

How can we help your business? Here’s a quick overview of services offered:

Contingency Talent Match

Utilising many years of sector expertise to ensure that we identify, source & attract the best candidates for your business. We have a database of top industry talent & make use of the most innovative online tools/ data platforms, enabling us to build thriving talent networks. We build ongoing relationships with the best industry candidates which enables us to have a head start when approaching the market and gives us credibility when presenting new opportunities. We maintain a proactive approach, constantly engaging with existing contacts and reaching out to new passive candidates. Our focus is on quality not quantity & our fee is based on success only.

Executive Search

A good solution for senior level assignments, as well as what we would call ‘unicorn searches’. In short, you get everything that we offer in 'Talent Match' but we will also work very closely with you to ensure that a full market assessment is undertaken, ensuring that every possible candidate is targeted and approached. We tailor each campaign to make it specific to the client’s needs. This is a very thorough methodology and takes a significant amount of time and effort, hence an upfront fee is charged which is later deducted from the final placement fee.

Consultancy Services

Freelance or Interim solution, especially helpful for urgent projects. We provide experienced contractors to help clients deliver products and solutions, or to coach a new methodology. We also help VCs and new start-ups by placing Interim Management, typically C-Level experts in helping to propel new digital ventures off the ground or up to the next level. Our contracts have been revamped in 2020 to ensure full IR35 compliance. We will ensure you are given all the support you need to ascertain if the contractor you want to hire falls inside or outside of the new “Off-Payroll IR35 Legislation”.

Recruitment Managed Service

The provision of a Recruitment Managed Service, particularly useful for all SMEs and Large Enterprise Subsidiaries that are experiencing high growth; Simply allow us to be your outsourced Recruitment Department, Touchpoint has the experience and proven ability to delivering everything required in the creation and ongoing support of new recruitment departments. Our most prominent case study is with Telefonica NEXT, where we helped them create their flagship Cloud IoT Startup ‘Geeny.io’ as their sole recruitment partner, which grew from 5 to 65 people within 8 months.

We are experts in sourcing and attracting talent for companies that create digital technology products, services or consult within sectors such as eCommerce, Smart Digital, Cloud, IoT, AI, Robotics, Machine Learning, Software Developers and Big Data Analysts. We use ingrained smart processes that enable us to connect and build effective relationships with our industry’s best talent. Clients include Technology Innovators, Vendors, eCommerce Companies, Global Consultancies and Incubators. Additionally, we work with clients all over the world like in Spain, Canada, Switzerland, Denmark, Germany and the UK.

Our areas of specialisation

Internet of Things (IoT) & Connected Technology

The Internet of Things is a fast-growing and evolving sector and will come to dominate all facets of life in the coming future. TouchPoint has years of experience helping companies hire the very best talent for their specific needs.

Artificial Intelligence (AI) & Machine Learning (ML)

Artificial Intelligence & Machine Learning are predicted to bring in the 4th industrial revolution – as a result, the industry is experiencing a surge in the demand for new talent. TouchPoint has extensive knowledge and experience of the industry and what type of talent will thrive for our clients.

Google Cloud Platform (GCP) & Amazon Web Services (AWS)

The convenience, safety and cost-saving has propelled the cloud computing industry and this fast-growing sector is requiring skilled and experienced talent to help it do so. TouchPoint understands the necessary skills and experience needed to ensure that only the best talent is acquired for our clients.

Data & Analytics

Many businesses understand how valuable data analytics is to help understand their data, and as the amount of data being collected increases, so does the need for skilled talent to analyse that data. TouchPoint has helped connect countless data analytical professionals and companies – enabling them to achieve their goals.

Software as a Service (SaaS)

The Software as a Service industry has seen a steady rise over the last decade, as this business model becomes more common the need for tech talent to support its infrastructure will too. TouchPoint can help companies find the skilled talent needed to continue supporting their operations.

Role Types We Cover

Don’t just take our word for it, here’s what our clients have to say…

Mark and his team at Touchpoint helped me to find exceptional talents in one of the most challenging domains one can hire in: AI. They are super effective, do understand exactly whom you are looking for and go much deeper than just looking for the level of detail which many others do. I would recommend Mark and his team at Touchpoint to anyone who is hiring in a challenging topic domain and will for sure be happy to work with him again.

Martin Rueckert

Chief AI Officer | Diamant Software GmbH

I’ve been working with Touchpoint, especially Kieren and Mark on numerous roles ranging from Backend or Frontend roles to highly specific Product or IIoT related roles and they never fell short. The candidates they introduced us to were very well selected and briefed prior to the interviews and the overall process was smooth and frictionless. Especially, I want to point out that working with them doesn’t feel like an agency-company relationship, rather I enjoyed faithful and highly constructive discussion son eye-level which always proved their unique market insights. I’m happy to work with them any time in the future.

Julian Mallmann

Head of HR | Körber Digital

Touchpoint delivered exceptional service to BCGDV during our high-growth phase and hit the “sweet spot” of successfully sourcing for and bringing a network of tech-oriented skillsets with strong leadership capabilities. They’ve made some great appoints with DV which has brought us lasting impact. On a personal note, Mark is very good to deal with who keeps communication at the right level. I would happily work with him if the right requirements arose.

Ciaran McCotter

Talent Architect Lead | BCG Digital Ventures

Having worked with Mark and Touchpoint in both my roles at Adevinta and at Pro Unlimited, I would highly recommend them as an agency. I find them to be extremely professional, knowledgeable and able to provide top quality candidates. Mark is personable, and has a great understanding of the industry.

Georgia Bull

Talent Partner | Adevinta

Touchpoint Resource have proved time and time again that they are adept at understanding client needs, proactively turning a need into a solution and developing a relationship that has a real business impact. Touchpoint is a talent sourcing company that I would want to work with again, highly recommended!

Gareth Allan

Senior Recruiter | Deloitte Digital

Kieren found us a great candidate who has proved to be vital to the project, he responded quickly, was easy to deal with and we found the right person for the job.

Amanda Wilson

Product Owner | Nestle

We worked very well with Mark and he undertook a comprehensive search to find us a range of great quality candidates, from which we hired our new Head of Online. We hope very much to work with Mark again in the future.

Charlie Ponsonby

Founder & CEO | Simplifydigital

I engaged with Mark and Touchpoint Resource Ltd to help me recruit for a few roles that I was struggling to fill. Immediately I felt confident that Mark and his team would be able to help, he was extremely knowledgeable of his industry and it was clear that he spent time getting to know his candidates experience and needs, Within a few days Mark had supplied me with some excellent candidates who met the criteria that we were looking for in both experience and personality. Mark communicated with me excellently throughout the whole process and I never once had to chase him for feedback or updates. We recruited 3 members of staff in total through Mark and I would be happy to recommend him to anyone who is looking to recruit.

Mark Colgan

Recruitment Partner | Experian

I’ve been working with Touchpoint for the past 2 years, both when freelancing myself and when I was building a design department in a permanent role. I’ve had an all-round positive experience with Mark, Kieren and the rest of the team at Touchpoint. They are extremely helpful, available, reliable and resourceful when it comes to finding good candidates. They were consistently there to advise and support me, including in trickier moments such as contract negotiations.

Rachel Hill

Lead Designer | Körber Digital

I’ve had the pleasure of working with the Touchpoint Team during 2017-2019 and I was happy to see how their great personality was mirrored in the candidates that they’ve presented to us at Telefonica NEXT. If I were to choose one thing that I mostly love about them, it would be that they hire not just skills, but they hire character and you get to feel comfortable around them. I can say they are one of the first recruiting companies across Europe that understood quickly that hiring is simply about people. Great thumbs up to you Mark and your team!

Alexandra Suciu

Senior Controller | Telefonica NEXT