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Touchpoint's Vision

We understand the need to add more value to the ‘standard’ services provided in recruitment. We provide a level of service that goes way beyond the ethos of recruitment companies of old, and aim to offer more to our clients than they expect. This ethos has seen us succeed in building strong partnerships with a range of leading clients – Please see our testimonials for more information.

At Touchpoint, we are at the forefront of adopting and incorporating new methods in AI and Machine Learning to allow us to be more efficient, knowledgeable and informed. Our experience enables us to understand the companies and people within our market. We nurture long-term relationships with candidates to ensure that our talent pool contains relevant and elite individuals.

Our goal is to recruit the very best talent to ensure the success of our clients’ businesses. We intend to create long-term client partnerships and go out of our way to really get to know your business.

Select Clients We Work With

How can Touchpoint help build the best team for your Business?

Touchpoint Service Offering

How can we help your business?

In depth market-mapping.

Headhunt approach tailored to each individual set of requirements, usually for senior leadership and/or niche searches.

DE&I targets are set, stats recorded and data available in real-time throughout the search.

Our fee is staged in three parts.

Identify, source & attract.

A robust contingency approach. Focus is on quality over quantity and DE&I requirements are reflected in candidate submissions, dependent on needs.

Our fee is based on success only.

Freelance or interim solution.

Expert contractors, fully IR35 compliant and pay-rolled to fill an urgent skills gap.

Timesheets are managed by Touchpoint and invoices payable monthly.

Fees agreed upfront with no surprises.

Outsourced recruitment department.

Fixed term project for a team of our experts to go ‘in-house’ (physically or remotely) to help create a recruitment strategy, develop processes and oversee all recruitment activity.

In-depth recruitment support as an extension to your business, leaving a legacy, supporting hyper-growth.

Bespoke pricing depending on the brief.

We are experts in sourcing and attracting experienced talent worldwide for companies in a range of industries. Digital technology has been a particular focus, in areas such as eCommerce, Marketplaces, Cloud, IoT, AI, Robotics, Machine Learning and Big Data.

Our areas of specialisation

Internet of Things (IoT) & Connected Technology

The Internet of Things is fast-growing and will continue to be an ever present feature of every day life for most of us. TouchPoint has years of experience helping companies hire the very best talent to build game changing IoT technology.

Artificial Intelligence (AI) & Machine Learning (ML)

Artificial Intelligence & Machine Learning are predicted to bring the 4th industrial revolution, and as a result we are experiencing a surge in the demand for new AI/ML focused talent for clients in various industries.

Google Cloud Platform (GCP) & Amazon Web Services (AWS)

Ease of use, access and cost-saving as well as improved efficiency has propelled the use of use of GCP, AWS and Azure. This fast-growing area of tech requires skilled and experienced talent to help work with these key platforms.

Data & Analytics

Many businesses understand the power of data, but unlocking it for their benefit can prove troublesome to say the least. The need for skilled talent to help make sense of this process is of paramount importance. Touchpoint helps connect experts in this area for our clients, enabling them to achieve their data goals.

Software as a Service

The use of Software as a Service (SaaS) has steadily risen over the last decade, as this model becomes more necessary for businesses to increase efficiencies, security and accessibility, whilst ensuring scalability and cost savings. Reach out and speak to Touchpoint about the SaaS focused talent your business needs.

Don’t just take our word for it, here’s what our clients have to say…

Mark and his team at Touchpoint helped me to find exceptional talents in one of the most challenging domains one can hire in: AI. They are super effective, do understand exactly whom you are looking for and go much deeper than just looking for the level of detail which many others do. I would recommend Mark and his team at Touchpoint to anyone who is hiring in a challenging topic domain and will for sure be happy to work with him again.

Martin Rueckert
Chief AI Officer | Diamant Software GmbH

I’ve been working with Touchpoint, especially Kieren and Mark on numerous roles ranging from Backend or Frontend roles to highly specific Product or IIoT related roles and they never fell short. The candidates they introduced us to were very well selected and briefed prior to the interviews and the overall process was smooth and frictionless. Especially, I want to point out that working with them doesn’t feel like an agency-company relationship, rather I enjoyed faithful and highly constructive discussion son eye-level which always proved their unique market insights. I’m happy to work with them any time in the future.

Julian Mallmann
Head of HR | Körber Digital

Touchpoint delivered exceptional service to BCGDV during our high-growth phase and hit the “sweet spot” of successfully sourcing for and bringing a network of tech-oriented skillsets with strong leadership capabilities. They’ve made some great appoints with DV which has brought us lasting impact. On a personal note, Mark is very good to deal with who keeps communication at the right level. I would happily work with him if the right requirements arose.

Ciaran McCotter
Talent Architect Lead | BCG Digital Ventures

Having worked with Mark and Touchpoint in both my roles at Adevinta and at Pro Unlimited, I would highly recommend them as an agency. I find them to be extremely professional, knowledgeable and able to provide top quality candidates. Mark is personable, and has a great understanding of the industry.

Georgia Bull
Talent Partner | Adevinta

Touchpoint Resource have proved time and time again that they are adept at understanding client needs, proactively turning a need into a solution and developing a relationship that has a real business impact. Touchpoint is a talent sourcing company that I would want to work with again, highly recommended!

Gareth Allan
Senior Recruiter | Deloitte Digital

Kieren found us a great candidate who has proved to be vital to the project, he responded quickly, was easy to deal with and we found the right person for the job.

Amanda Wilson
Product Owner | Nestle

We worked very well with Mark and he undertook a comprehensive search to find us a range of great quality candidates, from which we hired our new Head of Online. We hope very much to work with Mark again in the future.

Charlie Ponsonby
Founder & CEO | Simplifydigital

I engaged with Mark and Touchpoint Resource Ltd to help me recruit for a few roles that I was struggling to fill. Immediately I felt confident that Mark and his team would be able to help, he was extremely knowledgeable of his industry and it was clear that he spent time getting to know his candidates experience and needs, Within a few days Mark had supplied me with some excellent candidates who met the criteria that we were looking for in both experience and personality. Mark communicated with me excellently throughout the whole process and I never once had to chase him for feedback or updates. We recruited 3 members of staff in total through Mark and I would be happy to recommend him to anyone who is looking to recruit.

Mark Colgan
Recruitment Partner | Experian

I’ve been working with Touchpoint for the past 2 years, both when freelancing myself and when I was building a design department in a permanent role. I’ve had an all-round positive experience with Mark, Kieren and the rest of the team at Touchpoint. They are extremely helpful, available, reliable and resourceful when it comes to finding good candidates. They were consistently there to advise and support me, including in trickier moments such as contract negotiations.

Rachel Hill
Lead Designer | Körber Digital

I’ve had the pleasure of working with the Touchpoint Team during 2017-2019 and I was happy to see how their great personality was mirrored in the candidates that they’ve presented to us at Telefonica NEXT. If I were to choose one thing that I mostly love about them, it would be that they hire not just skills, but they hire character and you get to feel comfortable around them. I can say they are one of the first recruiting companies across Europe that understood quickly that hiring is simply about people. Great thumbs up to you Mark and your team!

Alexandra Suciu
Senior Controller | Telefonica NEXT

Meet the Touchpoint Team

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