Touchpoint Resource Ltd Privacy Statement
What does this Policy cover?
Touchpoint Resource Ltd take your personal data seriously, this policy:
- Sets out the types of personal data that we collect about you
- Explains how and why we collect and use your personal data
- Explains how long we keep your personal data for
- Explains when, why and with who we will share your personal data
- Sets out the legal basis we have for using your personal data
- Explains the effect of refusing to provide the personal data requested
- Explains the different rights and choices you have when it comes to your personal data
- Explains how we may contact you and how you can contact us.
What personal data do we collect about you?
We collect the information necessary to be able to find available opportunities and further information needed to assess your eligibility through the different stages of recruitment. This information includes CV’s, identification documents, educational records, work history, employment and references.
We may also collect sensitive personal data about you, in the form of Photographic ID & Proof of Address. We only collect sensitive personal data from you, and further process this data, where you have given your explicit consent.
Where do we collect personal data about you from?
The following are the different sources we may collect personal data about you from:
- Directly from you. This is information you provide while searching for a new opportunity and/or during the different recruitment stages [or coaching, where relevant]
- From an agent/third party acting on your behalf e.g. Interim Management Company.
- Through publicly available sources including LinkedIn and Job Boards.
- By Reference or word of mouth. For example you may be recommended by a friend or a former employer/colleague.
How and why we use your personal data?
We use your personal data to match your skills, experience and education with a potential employer. We will initially collect basic information on you such as contact details, job role and experience and then pass this on to the client in search of personnel (only ever with your full consent). If you are selected by the client to progress through the interview stages, we may then ask for more information from you, if the client requires it.
Who do we share your personal data with?
Your personal data is shared with the client who has initiated a search for personnel (only ever with your full consent). The client may then use this information about you to ascertain if you are a good fit for the available position. We may also conduct checks on you to verify the information you have provided and where we do this, we may share your information with third parties (only ever with your full consent).
What happens if you do not provide us with the information we request or ask that we stop processing your information?
If you do not provide the personal data necessary, or withdraw your consent for the processing of your personal data, we may not be able to match you with available job opportunities.
Do we transfer your data outside the EEA?
We do not transfer personal data out of the EEA.
What rights do you have in relation to the data we hold on you?
By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.
(The table that follows can stay as it is)
We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:
- Bbaseless or excessive/repeated requests, or
- Further copies of the same information
Alternatively, we may be entitled to refuse to act on the request.
Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.
How will we contact you?
We may contact you by phone, email or social media. If you prefer a particular contact means over another please just let us know.
How can you contact us?
If you are unhappy with how we’ve handled your information, or have further questions on the processing of your personal data, contact us by email stating the nature of your request at the following email address: firstname.lastname@example.org