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Solutions Engineer

Touchpoint Resource Ltd
Published
30 January 2024
Location
Crawley, United Kingdom
Category
Job Type
Employer Type
SaaS / Software Vendor
Base Salary
Flexible (DOE)

Description

We are seeking a Solutions Engineer to play a pivotal part in the growth stages of a B2B SaaS business that facilitates digital transformation allowing their customers to modernise their management experiences and streamline processes. This business is at the forefront of bringing the real estate sector into the digital age.

We are looking to hire an experienced Solutions Engineer to join the Customer Solutions team. You will work closely with Onboarding, Product & Sales teams to deliver tailored software solutions for customers. As a Solutions Engineer, you will be responsible for the configuration of customer environments, you will be able to demonstrate and articulate the features of products best suited for the customer. You will be required to contribute to meetings to identify the best solutions to a customer’s requirements.

 

You will be required to identify opportunities that can’t be addressed with our current tools/systems, creating solution proposals, whilst validating ideas. You will be the closest team to the customer and be best placed to aid our product team in making company products succeed with real customers.

Requirements:

  • 3+ years in a technical solution role or similar
  • Programming experience
  • Strong communication and presentation skills
  • Experience with Advanced Excel, SQL, and understanding database concepts
  • Understanding of mathematical and financial/accounting concepts
  • Solid experience in SaaS technology or experience working on customisable technology products
  • Exposure configuring API integrations
  • Previous experience working in B2B environments

Our client has an open policy when it comes to remote working, they can support a fully remote model (with occasional office visits), as well as hybrid models with offices in both London and West Sussex.

Benefits:

  • Company share option scheme
  • Support in your growth and facilitate opportunities to learn and improve your skillset
  • 23 days holiday
  • Welfare/gym contribution in addition to your base salary
  • Travel expenses, team social events & laptop are provided

This is a genuinely superb opportunity for someone who is looking to take the next step in their career to join a growing organisation, where you will be given every opportunity to flourish professionally.

If this sounds of interest and you think you’re a match, then please don’t hesitate to apply.

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