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Lead UX Designer

Health Industry
London, United Kingdom
Job Type
Employer Type
Technology Company


What you'll have:

  • You have a proven track record of designing successful products that users love. You have a background as a visual designer and UX designer.
  • You have previous experience in managing designers, and you’re passionate about developing designers’ skills and careers.
  • You have hands-on experience with exploratory and evaluative qualitative research methods; you’ll have previous experience in running research projects and user testings, from planning to running the sessions to analyzing and creating deliverables.
  • You appreciate the value in research, but can also consider practical constraints – you understand what ‘just enough research’ means.
  • You have empathy for customer needs but can also consider technical constraints and business goals. You’re passionate about inclusive design and accessibility, and you’ll design with all our users in mind (not just the ones that look like our team).
  • You’re flexible in your approach and embrace a challenge; you can come up with new ways of answering research questions quickly and communicating the results in a memorable, impactful way.

What you'll do:

  • Help define and implement an inspiring, holistic product vision and design strategy to build delightful experiences for our users.
  • Help cultivate the design culture of the team and the company, including championing user-centric design thinking across the company and maintaining a collaborative design process.
  • Work closely with your peers across all departments (Growth, Marketing, Customer Support and Health Coaches) to help solve both user and business goals.
  • Lead user research to determine the best approaches and methods to capture the right insights; plan and run qualitative studies, including (but not limited to) user interviews, remote and in-person usability studies.
  • Communicate research findings to inform business decisions through the best possible means with relevant stakeholders to help inform our decision-making.
  • Manage and grow designers within the product team; this includes hiring and mentoring all levels of designers to deliver their best work.
(If applicable)
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If you would like to apply to be part of our team, please email Mark Thompson – MD, with a copy of your CV and the five most interesting things about you.


German HQ: Mindspace, Friedrichstraße 68,
10117 Berlin, Germany

UK HQ: 3rd Floor, News Building,
3 London Bridge Street,
London, SE1 9SG, UK

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