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Customer Success Manager

Touchpoint Resource Ltd
Published
29 March 2022
Location
London, United Kingdom
Category
Job Type
Employer Type
Technology Company
Industry
IT & Telecoms
Base Salary
up to £60k D.O.E

Description

We are actively seeking a Customer Success Manager to join a rapidly growing, value-driven, safety, and wellbeing-focused digital and technology organisation.

Our client is a start-up that are transforming the way field operations and field workers run within their specific industry. Their AI platform puts actionable insights at the hands of field workers and their managers, empowering on-site teams to make data-driven decisions in real-time out in the field through insights gained. Their mission is to provide frontline technology solutions that revolutionise the safety and efficiency of site-based teams and enable organisations to fulfil their potential.

We are looking for a Customer Success Manager to join the team, you will be heavily involved in the scaling part of their journey and ensure users remain engaged and continue to renew contracts. You will report to the Chief Operating Officer and will be pivotal to the success of many areas of the business.

The Customer Success Manager will be accountable for the Customer Lifetime Value, Adoption, Engagement, and retain/upsell.

The role offers a very competitive remuneration package, as well as work within a really driven and cool team, and provide you with a career growth opportunity with continuous learning and development.

If this sounds like an opportunity you think you are well suited to, that you would like to explore further, we would love to hear from you - Please apply by following the links below.

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